Users//Library/Preferences/ – remove all com.xerox.* files.Library/Receipts – remove any of the following: pde***.pkg, xpd***.pkg, ICC*, ICP*, ICC_Profiles, SSScan/Xerox (folder).If this is the case, the easiest thing to do is search the entire set of folders for the Xerox files, and delete en masse. Older OS’s have multiple language subfolders, each of which may contain Xerox PPDs. Library/Printers/PPDs/Contents/Resources – delete Xerox folders and files.Library/Image Capture/TWAIN Data Sources – remove Xerox printer packages.Library/ColorSync/Profiles – remove XRX* or other Xerox files if present.Library/Applications Support – remove Xerox folder.Applications folder – remove Xerox folder (if present).Print & Fax – remove Xerox printer objects (using the “-” button under the list of printers).Close any open printer queues in the Dock.That's odd since other Macs don't have the issue using either driver you mentioned, or even with the 3.81.1 driver from Apple here.
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We tried to reinstall the 3.90 driver destined for the WC7835 but the installation process doen't seem to work anymore - the next button is greyed out even though the main drive has been selectedĪny ideas on how to get the printing working properly again ? The printer driver can see the printer because we can view the ink levels We called Xerox software support in the UK on three separate occasions and they don't seem to have a solution Resetting the print settings made no differenceĬleaning the presence of Xerox printer drivers from Library, before installing the tested driver, made no difference We have tried two driver versions 3.90 (officially for WC7835) and 3.97 (officially for WC6515) Print jobs via Airprint don't get printed : an error message indicates that the print task wasn't accepted We have no issues with the WC6605, our problem is with the WC7835 He has two Xerox printers on his premises: Workcentre 6605 and Workcentre 7835 I recently upgraded a customer's iMac and MacBook Pro to Sierra
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